Media Releases

Media releases from the Office of Susan Templeman MP.

Enquiries from the media should be directed to the Media Adviser via the Electorate Office on (02) 4573 8222 or via email to [email protected]

OLDER RESIDENTS WARNED TO HANG UP ON SCAMMERS AS THE NUMBER OF VICTIMS SOAR

August 28, 2018

 

OLDER RESIDENTS WARNED TO HANG UP ON SCAMMERS AS THE NUMBER OF VICTIMS SOAR

Blue Mountains and Hawkesbury residents are being urged to hang up immediately if they receive phone calls asking for computer passwords, claiming to be from NBN.


Federal Member for Macquarie, Susan Templeman says the ACCC has reported that scammers have moved on from the old trick of telling people they had a computer virus that needed fixing.

 

“In a worrying twist, the scammers are now claiming to need their victim’s help to catch hackers and can become threatening, sometimes stating the victim will jeopardise their investigation or even face legal consequences if they refuse to help.

 

Ms Templeman said older residents in particular were falling prey to what the ACCC calls ‘remote access scams’.

 

“Scammers impersonate well-known businesses or the police so they can gain access to people’s computers and banking information,” she said. “They then use that access to steal their victims’ money.

 

“Sadly, older residents are their main target and their methods are getting more sophisticated, as reports of scams reach more than 8,000 for this year alone.

 

“Scammers, who most commonly pretend to be from Telstra, NBN or Microsoft, or even the police are calling residents and giving them very believable stories about why they need to access their computer.

 

“With the NBN soon to roll out in the lower half of the Mountains and in parts of the Hawkesbury, my office has received reports from residents worried about calls from people claiming to be from the NBN, threatening their phone service is about to be cut off. 

 

“I find it particularly abhorrent that these scams are preying on people’s good nature and willingness to help.

 

“It also worries me that people may feel embarrassed that they’ve fallen for a ruse and don’t report it but we only build up information about the scams if you do report it.

 

“These scammers are skilled at getting people to let their guard down,” she said. “The key rule to follow is never allow an unsolicited caller access to your computer, and never offer your personal, credit card or online account details over the phone.

 

“The ACCC advice is clear: If you receive a phone call out of the blue about your computer and remote access is requested, it’s a scam 100 per cent of the time. Just hang up,” Ms Templeman said.

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