Federal Member for Macquarie Susan Templeman says the Morrison Government’s commitment to Australia’s veterans is in question, after it was revealed a promised boost to staffing levels at the Department of Veterans’ Affairs (DVA) will expire after just two years.

At a Senate Inquiry into Australian Public Service (APS) capability on July 20, DVA officials conceded a boost in the number of staff to deal with an increased workload was temporary, and that they would need to go back to the government to request further Budget funding to maintain staffing levels from 2023-24 onwards. 

“I welcomed the government’s announcement that it would provide 440 additional staff for DVA to improve compensation claims processing capacity. But evidence given by the Department this week stated there were no new permanent positions being created, only temporary contracts,” Ms Templeman said.

“Only about two-thirds of those 440 positions have been filled, and in the meantime, there was a backlog of more than 49,000 unprocessed compensation claims as of December last year.

“Veterans are waiting up to 186 days to resolve claims, and there is the very real chance the rest of those positions won’t be filled by the time the Department has to apply to keep funding them.

“In fact, last year in Senate Estimates it was revealed 42 per cent of Department of Veterans’ Affairs staff were labour hire, including the majority of claims processing staff.

“The problem is that the government has imposed staffing caps on the public service, which means the DVA can’t hire the staff it needs to provide veterans with the services they deserve in a timely manner.

“So many Blue Mountains and Hawkesbury veterans have told me about the long waits they experienc