Residents in Bowen Mountain have spent nearly a month without a landline or internet connection thanks to a Telstra cable being cut. Their situation was more dire because this is one big mobile black spot. People have had to work from cars on the side of the road to get a bar of signal, kids have missed out on video classes and study for the HSC or uni assignments was near impossible. Those with medical conditions couldn't do online shopping, missed telehealth appointments and were anxious without any form of reliable communication.